Contact us

Ways to contact the Library

• Visit us: main Birkbeck building on Torrington Square, London WC1E 7HX (see a map of our location in Central London). 
• See the Library's opening hours. 
• Call us: +44 (0)20 7631 6063 (enquiries) and +44 (0)20 7631 6239 (renewals/payments). 
• Chat to us: Birkbeck Library live chat is available during term-time.  
• Contact the helpdesk:
• Email: email us
• Call us: +44 (0)20 7631 6063
  
• Online form: complete our online enquiry/feedback form.
• FAQs: check our FAQ knowledge base. 
• Renew: renew your books online or call +44 (0)20 7631 6239. 
• User Support services: email us queries about loans, reservations, renewals and membership or call +44 (0)20 7631 6369.

Library services 

• Archive - David Bohm
• email us
• Archive -Sir Bernard Crick
• emails us
  
• Birkbeck Data Repository (BiRD) for research data management 
• email us 
• call +44 (0)20 7631 6728 
• Birkbeck Institutional Research Online (BIROn) for open access to Birkbeck research 
• email us 
• call +44 (0)20 7631 6240 
• Copyright enquiries (staff) 
• email us 
• call +44 (0)20 7631 6250 
• Digitisation service (staff) 
• email us
• Digitisation service (staff) previously digitised material
• email us
• Disability and Dyslexia Support 
• email us 
• call +44 (0)20 7631 6491
• Eresources (ejournals, databases and ebooks general enquiries)
• email us
• Exam papers
• email us
• Image collections and digital media (LUNA)
• email us
• call +44 (0)20 7631 6569
• Interlibrary loans
•  email us
• call +44 (0)20 7631 6363
• Library IT systems
• email us
• call +44 (0)20 7631 6219
• Stratford Learning Support Advisors 
• email us 
• User Support services (loans, reservations, renewals and membership, and the physical environment of the Library)
• email us 
  
• call +44 (0)20 7631 6369 

Subject Librarians 

• You can contact your subject librarian for guidance and support in accessing the best Library resources for your particular subject.
• You can also book an appointment for one-to-one support in researching a topic or using a particular database or online resource. The individual checking availability link below will show an online calendar of times and dates your subject librarian is available, otherwise, email your subject librarian with some information about what you need help with and two or three times and dates that would be convenient for you.
• Applied Linguistics and Communication, and Geography: 
• email Noemi Defossez 
• call +44 (0)20 7631 6062 
• Biological Sciences, Earth and Planetary Sciences, and Psychological Sciences: 
• email Emma Illingworth 
• call +44 (0)20 7631 6062 
• book an appointment with Emma by checking her availability.
• Computer Science and Informatics, Economics, Management, Mathematics and Statistics, and Organizational Psychology: 
• email Aidan Smith 
• call +44 (0)20 7631 6062 
• book an appointment with Aidan by checking his availability.
• Criminology, Law, and Psychosocial Studies: 
• email Wendy Lynwood 
• call +44 (0)20 7631 6062 
• book an appointment with Wendy by checking her availability.
• Cultures and Languages, English and Humanities, and Philosophy: 
• email Charlotte Hobson 
• call +44 (0)20 7631 6062
• Film, Media and Cultural Studies, History, Classics and Archaeology, History of Art, and Politics:
• email Jackie Madden
• call +44 (0)20 7631 6062

Book Suggestions for staff and students

• Birkbeck students: if you want to suggest a particular book that we should have in the Library for your studies and research please do so via your My Birkbeck Profile, look for 'Student Library Services' and then select 'Book Suggestion'.
• Birkbeck staff: if you want to submit a list of titles to be purchased for a particular course/module, do so via the My Birkbeck Staff portal, look for 'Library Services' and then select 'Suggestions for Purchase'.

Feedback and complaints 

• Feedback: your feedback is very important to us - complete this online form to let us know about your Library experience. 
• Complaints: please speak to a member of Library staff if you are unhappy with our service. 
• If you feel your complaint has not been adequately resolved, email Catherine Lauriol, our User Support Manager. 
• If having done this, you remain unhappy, you can use the College's Student Complaints Procedure. 

Student-Library Partnership Group

• This group of students and Library staff meets regularly to discuss Library matters. Students can ask questions and make suggestions, while Library staff can give updates on developments and offer training. 
• Read the terms of reference for the student-library partnership group. 
• If you would like to participate, email Catherine Lauriol, our User Support Manager.